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Have questions about finding an au pair or hosting a family? Our friendly team is here to help you every step of the way.
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Choose the method that works best for you. We're committed to providing excellent support.
Quick Answers
Looking for immediate answers? Check out these common questions.
How quickly can I find an au pair?
Most families find suitable candidates within 2-4 weeks, depending on their specific requirements and flexibility.
What support do you provide during placement?
We offer ongoing support including mediation, guidance on cultural integration, and assistance with any challenges that arise.
Can I change my subscription plan?
Yes, you can upgrade from Standard to Premium at any time. Contact us for assistance with plan changes.
Our Mission
We're passionate about creating meaningful connections between Australian families and au pairs from around the world. Our goal is to make the matching process as smooth and successful as possible.