Find Your Perfect Au Pair or Host Family in Australia

Last updated: July 22, 2025

FindAnAuPair.au ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy outlines what we collect, how we use it, and your rights.

1. What Information We Collect

When you use our website, we may collect:

Account details: Name, email, location, age, nationality, family or au pair profile data
Communication data: Messages sent through the platform
Usage data: IP address, browser type, pages visited, time on site (via cookies or similar tools)

We do not collect sensitive payment or identity documents unless explicitly needed for verification or safety purposes.

2. How We Use Your Information

We use your data to:

Provide and improve our matching platform
Enable communication between au pairs and host families
Respond to inquiries and support requests
Send optional updates and newsletters (you can unsubscribe anytime)

3. Sharing Your Data

We do not sell your data. Your profile is visible to other registered users, but only the information you choose to share. We may share data with trusted service providers (e.g. hosting, analytics, email tools) under strict confidentiality.

We may disclose personal data if required by law or for safety/legal purposes.

4. Cookies

We use cookies and analytics tools (like Google Analytics) to improve our services and understand user behavior. You can disable cookies via your browser settings.

5. Data Storage & Security

Your data is stored securely using modern infrastructure and encryption where appropriate. While we take reasonable steps to protect it, no system is 100% secure.

6. Your Rights

You can:

Access or update your personal data
Request deletion of your account
Withdraw consent to marketing at any time